Privacy Policy
1. Who We Are
BookMyGrowth Technologies Private Limited is a digital growth services company registered in India. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website at bookmygrowth.in.
2. What Data We Collect
We only ask you to submit the following information through our enquiry forms:
- Your name
- Your WhatsApp phone number
- Your city (Companion waitlist form only)
Providing this information is entirely voluntary. If you choose not to, we will simply be unable to respond to your enquiry.
We may also maintain limited technical or security logs generated by our website hosting, email service, or security infrastructure, as necessary for security, abuse prevention, and service reliability. We do not use any such logs to identify or contact you. These logs are processed strictly for security, abuse prevention, and service reliability, and not for marketing or profiling.
3. Purpose of Collection
We collect your information for one specific purpose: to respond to the enquiry you have submitted and to continue the conversation only if you have asked us to do so. We do not use enquiry-form data for advertising audiences, profiling, or unrelated marketing.
4. Your Consent and How to Withdraw It
By providing your name and WhatsApp number and clicking Send, you are expressly opting in to be contacted by our team on WhatsApp about your enquiry only.
In compliance with Section 5(3) of the DPDP Act, 2023, you may request a copy of this notice in English or Tamil by emailing contact@bookmygrowth.in.
You may withdraw this consent at any time by:
- Replying STOP in our WhatsApp conversation, or
- Emailing contact@bookmygrowth.in with a withdrawal request
Once you withdraw, we will stop all communication and delete or anonymise your data from our active systems within 7 business days, subject to any legal retention, backup, or security-log requirements.
5. How We Contact You on WhatsApp
We contact you on WhatsApp solely to respond to your enquiry and follow up on your specific service interest. We do not send promotional messages, broadcast messages, or unsolicited marketing communications. All contact is initiated only after your express opt-in through this website.
6. Data Storage and Retention
Your enquiry details are received through Web3Forms and delivered to our team's inbox. We do not store your data in any CRM, cloud drive, or external database. We delete enquiry data from our active inbox systems every 30 days, subject to any temporary retention in backups, archives, or security logs.
7. Third-Party Processors — Web3Forms
We use Web3Forms (web3forms.com) to technically receive and relay form submissions to us. Its handling of data in transit is subject to its own service terms, privacy notice, and technical operations. Web3Forms may operate servers outside India; by submitting our form, you acknowledge that your data may be transmitted through their systems as part of this process. For details, refer to the Web3Forms Privacy Policy at web3forms.com.
8. Your Rights as a Data Principal (DPDPA 2023)
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate personal data
- Request erasure of your personal data
- Withdraw consent at any time
- Nominate another individual to exercise these rights after your death or incapacity
- File a grievance if you believe your data has been mishandled
To exercise any of these rights, email contact@bookmygrowth.in. We will respond within 7 business days.
If you are not satisfied with our response, you may pursue further remedies available under applicable law, including the grievance redressal mechanism before the Data Protection Board of India where applicable.
9. Children's Data
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has submitted data through our forms, contact us immediately at contact@bookmygrowth.in and we will delete it without delay.
10. WhatsApp and Meta
When you communicate with us via WhatsApp, those communications may be processed through WhatsApp's and Meta's own infrastructure. Business messaging on WhatsApp is subject to WhatsApp's own legal terms and privacy disclosures, which are distinct from ordinary private chats. Meta and WhatsApp may apply their own delivery, template, and enforcement controls to business messaging. We encourage you to review WhatsApp's Terms of Service and Privacy Policy at whatsapp.com/legal.
11. Grievance Officer
For any privacy concerns or data-related complaints:
VARADHARAJU DHANABALAN, Authorised Signatory
BOOKMYGROWTH TECHNOLOGIES PRIVATE LIMITED
contact@bookmygrowth.in
34/9, ERODE ROAD CROSS, STREET 3, JEEVA NAGAR, Perundurai, Erode, Erode-638052, Tamil Nadu
We will acknowledge grievances within 48 hours and resolve them within 30 days.
12. Updates
We may update this Privacy Policy from time to time. Changes will be posted at bookmygrowth.in/privacy with a revised effective date.